About us
At Sensoluma, our goal is to offer thoughtfully selected sensory toys and activity products designed to support engaging, enjoyable and calming play experiences. We focus on practical products that may help children explore different textures, movements, sounds and hands-on activities in a safe and accessible way.
We believe online shopping should be transparent, secure and customer-focused. That is why we are committed to clear product information, reliable order processing and responsive customer service.
Every product offered by Sensoluma is selected with attention to quality, usability, age appropriateness and the needs of children, parents, caregivers and educators. We regularly review our product range to ensure it remains suitable for customers throughout the United States.
Sensoluma products are intended for play, sensory exploration and everyday use. They are not medical devices and are not intended to diagnose, treat, cure or prevent autism or any other medical or developmental condition. Adult supervision may be required depending on the product and the child’s age or individual needs. Please review all product descriptions, age recommendations and safety information before use.
Our Promise
When you shop with Sensoluma, you can expect:
Secure online payments
Clear shipping and delivery information
Order tracking, when available
Professional customer support
Straightforward and fair return procedures
Clear product descriptions and safety information
Our goal is to build long-term trust by providing a reliable shopping experience from the moment an order is placed until it is delivered.
Company Information
Sensoluma is a brand operated by PMA Pay BV, a company registered in the Netherlands.
Store name: Sensoluma
Company name: PMA Pay BV
Business registration number: 87762951
VAT registration number: NL864414304B01
Company address: Biezenveld 23, 7943 MB Meppel, Drenthe, Netherlands
Contact Us
Our customer service team is available to assist with questions about products, age recommendations, orders, shipping, returns or other matters.
Contact form: Click here
Email: info@sensoluma.com
We aim to respond to customer inquiries within 24 hours.
Customer Service Hours
Monday–Friday: 9:00 AM–5:00 PM CET/CEST
Saturday and Sunday: 10:00 AM–2:00 PM CET/CEST
Please note that our customer service team operates from Europe, so response times may differ depending on your location within the United States.
We appreciate the trust our customers place in us and will make every reasonable effort to respond as quickly as possible.
Thank you for choosing Sensoluma.